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Until moving to my current unit, I began to believe that the way they dealt with me and my mental illness was right and what I deserved. She blames the care she received for the deterioration in her condition, describing how she was restrained. Send your story ideas to south.newsonline@bbc.co.uk. Julie and James claim Bonnie was restrained against a wall and her legs were kicked out from beneath her to bring her to the floor. Taplow, 8 Department of Child and Adolescent Psychiatry, KU Leuven, Leuven, Belgium. 0000018536 00000 n Updated 25 August 2022 Taplow Manor, previous known as Huntercombe Hospital Maidenhead, is a specialist child and adolescent mental health inpatient service (CAMHS). As a subscriber, you are shown 80% less display advertising when reading our articles. The CQC found the hospital had a vacancy rate of 40% for registered nursing staff and that 53% of nursing shifts, between 31 May and 27 June, were covered by agency staff. Of the other private providers, Cygnet Health Care had 704 incidents reported across four hospitals, covering around 200 beds. The Huntercombe Group has been aware of serious criticisms for years. Let's make care better together. Mental health hospital facing teen mistreatment claims to shut after Sky News investigation, Taplow Manor is set to close by the end of May, Amber Rehman blames the care she received for the deterioration in her mental health condition, Amber has detailed a catalogue of failings in her care, Patients of mental health units tell their story. Figures obtained from the NHS show that Huntercombe's Maidenhead unit, Taplow Manor, was behind 57 per cent of the 2,875 sexual incidents and assaults reported to England's child and adolescent. The hospital was rated inadequate by the CQC following its most recent inspection in December 2020. Active Care Group said there are currently no plans by the NHS to pause admissions or by itself close Ivetsey Bank hospital. The secret mine that hid the Nazis' stolen treasure. It is now rated requires improvement after the Care Quality Commission found a number of improvements. 0000068867 00000 n She would drive two hours to visit her, and when she got there her sister appeared "drugged up to the point at times she could hardly communicate". The postcode to use for the Sat-Nav is SL6 0PQ. The Huntercombe Group closed down three of its children's mental health units, but two remain open - the Maidenhead unit in Berkshire where Amber and 'Sally' went, and another in Stafford. The petitioner, Ellie Morgan, says she is a 17-year-old patient and claims an unnamed young person in her ward tragically passed away due to staff negligence. During Femails investigation, we heard accounts from severalformer Huntercombe patients. Last month it was revealed that a further sexual assault, at a unit in Stafford owned by Active Care Group, had been reported to the police in recent weeks. Taplow Manor provides specialist mental health services for children and young people aged 12 to 18. Click here to view our latest report & rating. Dr Tang said: "The death of a young person at Taplow Manor in February 2022 was a tragic and sad event. It found some rooms were "hot and unpleasant" and some ward spaces were too small to accommodate the number of people being cared for in them. Huntercombe Lane South, It is important that we continue to promote these adverts as our local businesses need as much support as possible during these challenging times. This means we have also aligned them with the five domains of the Care Quality Commission (CQC) inspection standards to ensure we provide the very best care possible to all our residents. "Our sincere condolences go out to the young person's parents and all who have been affected. Why not be the first? Good The following ratings are from our focussed inspections, Huntercombe Hospital - Maidenhead It felt like very quickly, from admission, we lost our daughter. The statement added: Patients have been informed of the decision as have senior members of staff. 0000069040 00000 n Five parents said their childs mental health problems had significantly worsened at the hospital. The patient herself told us she self-harmed in a way that left the wall covered in blood. She saidthere simply werent enough of them and they werent well trained. It comes after the Huntercombe Group closed its Watcombe Hall unit in Devon after a nurse was convicted of the grooming and sexual abuse of two patients. Our goal is to care for people and help them lead rich, rewarding and meaningful lives, however that looks for them. We spoke to the sister of another patient, who wants to remain anonymous, who was at the Maidenhead unit between October 2019 and April 2020. However, a spokesperson said: We deliver our services in line with specifications set out by the Royal College of Psychiatrists and NICE, and we are regulated by the CQC. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. 0000001690 00000 n Inspectors said though the team had improved morale and the hospital was "cleaner and brighter", staff training was inconsistent and some felt they were not "adequately supported" in their roles. The following year, the NHS and the Royal College of Psychiatrists set up a group to tackle the problem. Archived services are ones which are no longer part of a provider's registration with CQC. HUNDREDS of people have demanded a mental health hospital to close down after a patient tragically passed away. Id describe some of the things I saw at Huntercombe as hell on earth, Steph says. Please fill out the form below and our services team will respond quickly and efficiently to your enquiry. Theyd get it stuck halfway down [my throat] and say: Youre fighting it. Situated in Maidenhead, we specialise in supporting young people with severe or complex mental health conditions who need intensive inpatient treatment. The Fullers are among many who think it should be closed down, incredulous that neither the CQC nor NHS England has done more. The Fullers are far from alone in making these shocking assertions. "They'd hold you down and you'd be crying screaming. Inspectors found dried bloodstains on a wallin one ward, and were told patients were routinely self-harming by banging their heads against walls. Huntercombe (No 12) Limited, In Please refresh the page or navigate to another page on the site to be automatically logged in, Please refresh your browser to be logged in, Pinned down, force-fed and drugged into zombie-like state: Systemic abuse at childrens hospitals revealed, Whistleblowers claim children seriously harmed at scandal-hit mental health hospitals, Police investigating rape of child at scandal-hit mental health hospital, I waited nine months then had to move house to get any mental health care, NHS doctors stuck in Sudan after evacuation, union warns. This site is part of Newsquest's audited local newspaper network. She blamed the care she received for the deterioration in her condition, describing how she was restrained. A mental health hospital for teenagers is to close months after Sky News revealed accusations of the overuse of restraint and medication along with inadequate staffing and training. Amber Rehman, 18, has been diagnosed with post-traumatic stress disorder - contributed to by her time in a hospital in Maidenhead in Berkshire run by The Huntercombe Group. We are committed to providing caring, supportive, recovery-focused treatment to young people with mental health conditions. 0000029927 00000 n The hospital was required to make improvements but was shut down, with an inquest later finding it failed to carry out frequent observations in response to Mia's threats to take her life. CQC have also told the hospital to make urgent improvements to the way staff carry out observations to keep young people safe. . For advice on eating disorders, go to beateatingdisorders.org.uk; or for help in a crisis, call The Samaritans free. The regular inspections carried out by the CQC since then have raised serious questions over care. She looked like shed been in a fight. Conditions we support, but are not limited to: Taplow Manor is one of the UKs largest providers of specialist mental health care for children and adolescents. One ex-member of staff told Femail she chose to leave after a patient died in tragic circumstances in February. It concluded "there was little offered in terms of actual treatment" and described the unit as a "dark space that had an oppressive feel". If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. After The Independent revealed accusations of patients being heavily restrained, force-fed and facing systemic abuse, the NHS stopped sending patients to the hospital. So, I am not even going to try. So stafffed Bonnie twice daily through a nasogastric tube. there are some services which we cant rate, while some might be under appeal from the provider. The Huntercombe Group said it had "learned lessons". 0000068194 00000 n 3 Central Institute of Mental Health, Medical Faculty Mannheim, Heidelberg University, Mannheim, Germany; Psychiatric Hospital, University of Zurich, . The hospital had already been rated inadequate by the Care Quality Commission and placed in special measures in February 2021. Want to bookmark your favourite articles and stories to read or reference later? The BBC is not responsible for the content of external sites. Figures obtained from the NHS show that Huntercombes Maidenhead unit, Taplow Manor, was behind 57 per cent of the 2,875 sexual incidents and assaults reported to Englands child and adolescent mental health services (CAMHS) over the past four years. Active Care Group took over the Huntercombe Group Hospitals in 2021. Your genorosity, care and your skill have helped me get my life back. 'My skin was so bad I stopped going out': Expert reveals his 3 top skincare tips as women tell how an Kate and William's tribute to Aberfan: Solemn royals pay their respects in poignant visit 57 years after the Ballet princess! The nationwide figures cover almost all of the childrens mental health units in England, but do not cover medium secure services, which are usually for patients with the most acute needs or those who have come through the criminal justice system. They started struggling to fit it, [but] would carry on anyway; sort of punching the back of my nose. Then, in November 2018, she was sectioned under the mental health act and sent to Kennet, the eating disorders ward at Huntercombe. I tried to help patients, but feel I was part of something bad. Is climate change killing Australian wine? And an anonymous patient, who was in the Stafford unit as recently as March this year, told us: "On multiple occasions I would hide myself in a corner of a room and self-harm without staff noticing my arm bleeding when they checked on me. Some of the former patients we've gathered testimonies from were in these units as recently as February and March this year. She said: "Sometimes when they were trying to get me in holds, they would swing me round really hard and I would fall into the wall so I would get bruised knuckles. 0000116329 00000 n We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding This has hugely impacted staff and ultimately contributed in part to this regrettable decision to close our CAMHs beds which is the worst outcome for patients.. Anyone feeling emotionally distressed or suicidal can call Samaritans for help on 116 123 in the UK, or email jo@samaritans.org. Taplow Manor is a specialist child and adolescent mental health inpatient service managed by Active Care Group. Neither Leigh House hospital nor the Elysium Brighton clinic, where Bonnie was later a patient, pushed girls to eat in this way. Huntercombe Young People Ltd took over the site in March 2021, after the previous provider of the hospital was rated inadequate and was put under special measures. 2023 BBC. Its Mental Health Awareness week from 915 May(mentalhealth.org.uk/campaigns/mentalhealth-awareness-week)and we talk to Louise Makin, Head of Internal Communications & Engagement to, Undiagnosed Emerging Personality Disorder (UEPD). 169 0 obj <> endobj xref This raises questions about the culture within these settings, that the figures are so high., Have you been affected by this story? Months later, a tragic incident resulted in the death of a young girl on the ward. Yet she quickly became alarmed by what she describes as a profound lack of care, resulting in the death of a patient earlier this year, the full details of which cannot yet be disclosed. We have a dedicated team ready to assist you with whatever you need. Our Tier 4 Child and Adolescent Mental Health Services (CAMHS) hospitals deliver specialist treatment to young people with severe or complex mental health conditions who need intensive inpatient treatment. "When I used to be restrained people would hold me down for hours and hours. The incident is being investigated by Thames Valley Police and the CQC. After I suffered a brain injury I was unable to speak, I didn't know what a window or a door was. More than 50 former Huntercombe patients have spoken to Sky News as part of a joint investigation with The Independent. I've got a 1 ot 1 each day, and all the staff are really nice and kind. One of those patients, Nima Hunt, has waived her right to anonymity in order to speak out. These adverts enable local businesses to get in front of their target audience the local community. Deborah Coles, chief executive of the charity Inquest, which has supported many families during investigations into poor care in mental health units, said the disturbing figures warrant much greater scrutiny. The regime was harsh and far behind best practice for treating eating disorders. 0000033836 00000 n It was heartbreaking. They all say they were failed by the care they received from a single provider - The Huntercombe Group, one of a number of independent providers the NHS uses to provide specialist in-patient care for children and young people. In a statement, Huntercombe Young People Ltd said: "We recognise that significant change was needed at our Maidenhead hospital and we have recently brought in a new leadership team to roll out an urgent action plan. The hospital has since said it plans to reopen as an adult unit. By now, Bonnie was being restrained twice a day, every day. I dont want it to happen to anyone else.. . 0000011119 00000 n Danae Rackliff was 15 when she was admitted to the Stafford unit in 2017 for help with an eating disorder. The hospital has capacity for 59 beds but at the time of the inspection in July could only admit 50 patients because of restrictions on its registration. It is a 60 bed independent hospital. From the east, Huntercombe Hospital Maidenhead can be accessed via junction 7 of the M4 and Bath Road (A4). Active Care Group has been providing complex care for over 30 years. There's no need for the service to take further action. I saw children with psychosis have outbursts and staff would just say: I wish shed keep quiet. They said self-harm was attention seeking. And I don't think I'm the only one. I am concerned that the wellbeing of Active Cares patients is disregarded in favour of profit.. To imply otherwise is misleading, as reporting incidents is critical in terms of creating a no blame culture and making sure patient safety issues are addressed quickly.. 2 Academic Unit of Psychology, Developmental Brain-Behaviour Laboratory, University of Southampton, Southampton, UK; Huntercombe Hospital Maidenhead, Maidenhead, UK. Please use Chrome browser for a more accessible video player, "When I used to be restrained people would hold me down for hours and hours. Amber's mother, Nikki Boughton-Smith, said: "You hand your child over thinking they're going to get the help and the care, and the minute you realise they're not getting that. and worse than ever you can't do anything about it.".