Only FedEx shipments can be processed at a FedEx location. I phoned fedex and asked them to come pick up the package from me as my nearest drop off point was over 30 mins away and they came the same day to pick it up- you just need that fedex code which should be on the return label which i believe is already attached to the box? Please contact support for additional assistance. You can schedule a pickup for the next business day and up to 10 business days in advance. I already have a label for my return shipment.. 450% less than braces or traditional clear aligners claim based on Single Pay vs. avg. Respond to each regular Smile Check-in from your dentist by sending an email with the requested photos. Is there a minimum age required to use SmileDirectClub clear aligners? If you have questions, call FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339. Please note that pricing may be different. See the Declared Value and Limits of Liability section in the applicable FedEx Express Terms and Conditions or the applicable FedEx Ground Tariff. Enjoy that grin. Please follow these steps when returning your aligners: Once we receive and process your return, well email you to let you know your refund has been issued. We'll share a preview of your new smile. Your customer decides if they want to print it using the link provided or let FedEx print it for them by showing the mobile barcode. Is there anything I can do to become eligible again? If a shipment is lost by the carrier in transit, SmileDirectClub cannot process your return without shipping verification. Established in 2014, SmileDirectClub is a teledentistry company that provides products and services for straightening your teeth at home. The FedEx SmartPost Email Return Label also gives you and your customer flexibility. Want to return an online order? One of the strips will have been used by the retailer. You can even use it to ship an item to another recipient. fees (incl. Once FedEx Ground Call Tag is selected, fill out the required information on the page to complete your FedEx Ground Call Tag request. Provide great customer service while improving your return process. Available for FedEx Grounddelivery throughout all 50 states, and to, from and within Canada (FedEx Ground PRP returns from Canada must include complete customs documentation). During the 3D image appointment at the SmileShop, our SmileGuides who are UK registered dental professionals will provide instructions for use of the teeth whitening. Within about 72 hours of receiving your impressions or image, we'll send you a preview of your treatment plan showing how your teeth will transform. How long is the typical treatment process? Do you have before and after photos of patients who have used the SmileDirectClub clear aligners? All Rights Reserved. 750% less than our competitors claim based on Single Pay vs. avg. (Privacy policy). 2023 SmileDirectClub. 2. They will evaluate your plan and if its decided an aligner touch-up is needed, we will create and ship new aligners, at no cost to you. Simply use the kit to take impressions of your smile, then send the impression kit back to us. Can I view what my expected results will be after treatment is completed? These tools equip SmileGuides and lab technicians in performing their work and managing your case file. We recommend using one of the following browsers for an optimal website experience. These cookies do not store any personal information. No. We'll refund the price of the replacement impression kit at the time of aligner purchase. And don't forget to mail it back for that $18 rebate. This soreness should gradually go away after the first few days. Log in to your SmileDirectClub account or download our app to look at your 3D plan. Every SmileDirectClub order begins with a free Smile Assessment and a remoteimpression kit or SmileShop appointment to determine whether you're suitable for the aligners. Remote clear aligner therapy isn't right for everyone. Either way, please follow these steps when returning your purchase: Once we receive and process your return, well you to let you know your refund has been issued. Is Nighttime Clear Aligner Therapy Safe? If you're eligible for treatment, you will typically need to wait six weeks after having your third molars (or wisdom teeth) extracted before starting with SmileDirectClub clear aligners. Simply ship your remaining aligners back to SmileDirectClub. Yes. If you received specific instructions from your online store, please follow those packing directions. Once impressions are complete and ready to be shipped back, customers can choose one of the following two free options. This website uses cookies to improve your experience while you navigate through the website. SmileDirectClub impression kits are on sale for $18 ($41 off the original price), but if you return the kit when you're done, you'll get an $18 rebate. I lost the registration code in my impression kit / new smile kit. How do I know if Im eligible for the Lifetime Smile Guarantee? For a list of shops, visit our Locations page. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. This is part of our Lifetime Smile Guarantee. Please note: You are responsible for shipping costs when returning aligners. Available for FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2DayA.M. and FedEx 2Daydeliveries in the majority of cities throughout all 50 states. Under our 25-month payment plan, you pay an initial deposit of 73.73, then 73.66a month for 25months for a total payment of 1915.23(1739financed at 9.9% APR following a soft credit check**). You can drop off your package at one of 56,000+ retail and contactless FedEx Drop Box locations. 1 4-6 months claim is based on the number of customer orders (95%) with treatment plans that are 4, 5, or 6 months. To speak to FedEx directly to arrange or discuss a pickup please call: This will then be reviewed and approved by a registered UK dentist or orthodontist. Schedule a FedEx Ground Call Tag pickup online usingFedEx Ship Managerat fedex.com,FedEx Return Manager, FedEx Web Services and FedEx Ship Manager Software. After that, you should wear your retainers only while you sleep. Want to return an online order without breaking the bank? If you buy something through links on our site, Mashable may earn an affiliate commission. diagnostics and exams) for braces and Invisalign treatment, as reported in a natl survey of practitioners. If they are, well create and ship new aligners, at no cost to you. How do I know if I'm right for your aligners? Impression kit Include them in a regular scheduled pickup. Once FedEx ExpressTag is selected, fill out the required information on the page to complete your FedEx ExpressTag request. Our aligners are made of a smooth, comfortable, BPA-free plastic that won't irritate your cheeks and gums like traditional metal braces often do. Start the fedex.com home page and go to the Create a Shipment page found on the Shipping drop-down menu. All customers who complete this process will receive a continuation of their bright on teeth whitening treatment in their aligner kits so you can brighten your smile while you straighten it. The registered dentist or orthodontist assigned to you will review your smile and determine if SmileDirectClub aligners are the best fit for you. Our Lifetime Smile Guarantee protects your smile for life, complete with a 30-Day Money-Back Promise and free aligner touch-ups during your treatment and beyond. There was an error adding your email address. You may be able to start earlier if your dentist provides a signed letter confirming that it is safe for you to undergo our treatment. The registered dentist or orthodontist assigned to you will review your smile and assess your eligibility for SmileDirectClub aligner treatment If they determine you are not eligible for treatment, the cost of your impression kit or a 3D image appointment is fully refundable. 2SmileDirectClub treatment is backed by our Lifetime Smile Guarantee. Can I purchase impression kits for friends or family members? Can I combine discounts or offers on my impression kit or scan and treatment purchases? Thats no problem at all. For address and further information, call 1-800-765-8951. Many FedEx locations can help you create a return label in-store. Nighttime clear aligner therapy is a safe and effective path to a straighter smile. Why should I try Nighttime Clear Aligners? If a shipment is lost by the carrier in transit, SmileDirectClub cannot process your return without shipping verification. Yes, after we receive your impressions or 3D image, we create a custom treatment plan which shows a before and after 3D visualisation of how your teeth will move with treatment. Vs. the leading countertop flosser. The customer receives an email with a link and barcode they can use to access the label. Results and wear time on teeth vs Crest 3D Classic White Whitestrips for 7 days. Whitening Bonus Pack. First brush your teeth but do not floss. We also use third-party cookies that help us analyze and understand how you use this website. Available throughout all 50 states, Puerto Rico, Guam, U.S. Virgin Islands, all U.S. territories, and military APO, FPO and DPO destinations. Please reach out to CustomerCare@SmileDirectClub.com if youd like to pursue a return for an impression kit. They will evaluate your treatment plan to determine if an update to your treatment plan and, possibly, additional aligners are necessary. Your monthly payments will remain the same until your remaining balance has been paid in full. You can create a label yourself on fedex.com or go to a retail location for help. We get it. Here are a couple of options to help your return package easily reach FedEx:. QR codes make returning online orders extra easy, with no printing at home needed. Click on the Ship drop-down menu at the top left of the FedEx Ship Manager menu. If you just finished treatment, you can become eligible again as long as you: Replace retainers every 6 months and wear them as prescribed. Contact our Customer Care team at 1-800-765-8951 to initiate the return process. Youre not alone. How do I preserve my new smile after treatment? diagnostics and exams) for braces and Invisalign treatment, as reported in a natl survey of practitioners. We recommend replacing your retainers every six months to keep them fresh. 80%) with treatment plans that are 8-10 months. This website uses first and third party non-essential cookies to analyse how you use our website so we can tailor advertising to you (in our website and on others). Youll be given a few dates and times to choose from and our team will follow-up to confirm your scheduled appointment. The FedEx Email Return Label also gives you and your customer flexibility. You can pack your own return or get professional packing assistance at a location that offers in-person service. Once they receive the email, they can click the link to print the label and customs documentation and apply them to the package. We also suggest cleaning aligners regularly with soap and water to keep them fresh. Dangerous goods, dry ice and hazardous materials cannot be shipped. It is a cost-effective, reliable solution that utilizes the strength of the FedExnetwork and the nationwide access points of the United States Postal Service (USPS). After treatment: A return pickup fee applies for on-call pickups. Ship online usingFedEx Ship Managerat fedex.com. In addition, you and your customer cantrack the status of the return shipment online. This fee is not assessed if: See Return Pickup inFees and Other Shipping Informationfor details. I wasnt eligible for treatment when I purchased my impression kit or SmileShop visit. If an online store has provided a printable shipping label, simply print that label and attach it to your package. What if I don't live or work near a SmileShop or cant or dont want to go to a SmileShop? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Offer ends 11:59 pm ET, 05/19/2022. We strongly recommend you safeguard your new smile with our custom-fit SmileDirectClub clear retainers. When customers ring FedEx if they dont have an account, number advise them to press 0. Your customer decides if they want to print it using the link provided or let FedEx print it for them by showing the mobile barcode. When compared to a professional in-office dentist visit. bright on is our premium whitening, prescribed by one of our dentists for customers 12or older. FedEx Ground PRP is not available through FedEx Ship Managerat fedex.com or other FedEx Ship Managersolutions. Everyone deserves a smile they love. You'll wear your retainers 24 hours a day (except for eating and drinking) for the first two weeks. Yes, you may purchase impression kits and aligners for more than one individual. FedEx ExpressTag labels are not available through FedEx Ship Manager. And SMILECHECK provides you, the customer, direct access to upload photos and images, manage your account, and view your treatment plan. **SmilePay financing: 73.73 deposit, 73.66/mo. During treatment, teeth can sometimes be stubborn and not shift as expected. We make it even easier by shipping your aligners directly to you. If youre unsure whether youre eligible, contact us to find out. Single Pay is the payment option that offers our overall best value and lowest price. Mashable is a registered trademark of Ziff Davis and may not be used by third parties without express written permission. If a shipment is lost by the carrier in transit, SmileDirectClub cannot process your return without shipping verification. During your visit, a SmileGuide will take a 3D image of your current smile, which will be used to create a treatment plan that will be reviewed and approved by a registered UK dentist. Yes! 2023, SmileDirectClub All Rights Reserved. See SmileDirectClub.ca/en-ca/guarantee for details. If you decide SmileDirectClub aligners are not for you within the first 30 days, well refund the full cost. Go to the *Return label type drop-down menu and select FedEx ExpressTag. For your customers convenience, the email also includes links for scheduling a pickup and finding drop-off locations in the area. Before you can get that new smile we need you toagree to our recently updated legal disclaimers. Register your aligners in your account online when you receive them. ALL DANGEROUS GOODS AND HAZARDOUS MATERIALS, FedEx Express, FedEx Ground & FedEx SameDay City. Follow these steps to return your aligners: To ensure a full refund, make sure to return your unused aligners, in their original bags, within 30days of receiving them. fees (incl. No pickup fee applies for FedEx Ground PRP pickups (residential or commercial). Each aligner will make slight adjustments to tooth position, a process that is mapped out in advance by a SmileDirectClub affiliated, registered dentist or orthodontist who reviews your case. 3Half the cost of other teeth straightening options claim based on Single Pay vs. avg. All products featured here are independently selected by our editors and writers. There are three key reasons to take advantage of SmileDirectClub's Nighttime Clear Aligners: Convenience: Customers can get the smile they'll love while only wearing aligners for 10 hours per night; Affordability: Nighttime Clear Aligners cost up to 60% less than traditional braces. Results may vary. fees (incl. For information on other FedEx Ship Managersolutions, contact your FedEx account executive. Meet the dentists and orthodontists behind your new smile. All you'll need is your receipt. For help packing or creating a shipping label, visit a FedEx Office, FedEx Office at Walmart, FedEx Authorized Ship Center, Office Depot or Office Max. What should I do? If you need to create and print a label, you can create one online and print it at home. We recommend using one of the following browsers to access this site. A free 3D image appointment can be done at any SmileShop. Learn more on our Returns page. Each aligner set is custom-made to safely move your teeth within the prescribed time provided by your registered dentist or orthodontist. We sell these for 99 a set. For more information, visit Data Security Page, FedEx Express, FedEx Ground & FedEx SameDay, track the status of the return shipment online, download FedEx Express Billable Stamps FAQs, Not available for shipments rated with FedEx One Rate. Use your Movemints to ensure your aligners are the most comfortable fit. Results may vary. Returns might be a standard part of your business or a service you offer to accommodate your customers. The clear aligner system is designed for minor to moderate teeth correction, including space between teeth, crowding, rotations, and some bite correction. If you have thepacking slip that was included in the original package sent to you with your product(s), you may return the merchandise to SmileDirectClub by parcel carrier/mail at the address below for a refund of the purchase price, less other if applicable (unless you are eligible to receive a refund of such charges), in the original form of payment: Please fill in any requested information on the packing slip and include the packing slip in the return box. You can even move the image and check out each angle of your new smile! When an adjustment might be needed, our dental team flag this for your treating doctor who will then review and approve a modified treatment plan. Find one near you on our Locations page. SmileGuides come from a variety of backgrounds and are trained to efficiently and accurately capture a 3D image of your smile. The FedEx Print Return Label also gives you flexibility no charges are assessed until the label is used. All you have to do is drop your completed kit in the post! If you are currently in treatment, you will become eligible again as long as you: Check in your aligners (check your email or the app to do this), Complete your future Smile Check-ins (via email or our app), Purchase retainers after treatment, replace them every 6 months, and wear them as prescribed. Contact your FedEx account executive for more information. That's why we'll refund the cost of your impression kit if the dentist or orthodontist determines our clear aligners aren't a fit for you. FedEx Ground PRP simplifies returns from your customers in the U.S. and Canada. SmileDirectClub - Australia Reviews 689 Great 4.0 VERIFIED COMPANY smiledirectclub.com.au Visit this website Write a review 86% 2-star 1% 1-star 8% Filter Sort: Most relevant DL Deb LM 2 reviews AU 21 Mar 2023 Absolutely terrible customer service I started my treatment in 2019 and it was at best ok. This product does not protect users or others against bacteria, viruses, germs, or other disease organisms. What if I make a mistake on my impressions? If an online store has provided you a return label with another shipping service, you wont be able to return your package at a FedEx location. Your smile is protected for life. How long do I need to wait after having my wisdom teeth removed before I can start with SmileDirectClub? SmileDirectClub Guarantee If your doctor determines our aligners aren't a good fit for your needs, we'll refund the cost of your impression kit. from Mashable that may sometimes include advertisements or sponsored content. Either way, well help make the transaction go smoothly with convenient label options and returns solutions. FedEx also gives you the option to link the outbound and return shipments by tracking numbers, so you have full visibility to the round-trip shipment for both cost and inventory control. Smile Direct Club offers two payment strategies. Register your aligners at SmileDirectClub.co.uk/checkin. For information on other FedEx Ship Manager solutions, contact your FedEx account executive. Then open the bright on premium whitening pen and twist the bottom until the gel is visible on the brush. This lets you pay $85 per month for 24 months after a $250 initial deposit, for a total cost of $2,290. A 1-week supply of bright on contains 1 pen and when used daily will get your teeth to their brightest bright. Compared to a standard round filament brush. Pricing and Return Policy. Whether you have a label or a code, we can help with packing and have over 60,000 locations to drop off your shipment. It caters to people looking for an affordable alternative. Premium Teeth Whitening Kit with LED Light (2 treatments) Add to cart - $67.00. For information on other FedEx Ship Managersolutions, contact your FedEx account executive. Can I use SmileDirectClub clear aligners if I have missing teeth? To get started, SmileDirectClub customers either can get a 3D image of their teeth in one of their SmileShops or have an at-home kit sent to them. What if I think my teeth need more movement at the end of my treatmentplan? Click the link to print the label and apply it to the package, then return the package in one of the following convenient ways: Through a local U.S. Post Office location, blue collection boxes, mailboxes and mail carriers. Am I a candidate for SmileDirectClub if I have an implant? You can schedule a FedEx ExpressTag pickup for the same day or the next business day, Monday through Friday. Return shipping postage is included. Visit our tracking page to track your package. If your re-evaluation is approved, you may be eligible for additional aligners to continue your journey. Simply provide the date of the purchase and your order number, and we can generate a new code for you. 650% less than braces claim based on Single Pay vs. avg. Necessary cookies are absolutely essential for the website to function properly. If you decide that aligners arent for you, outside of the first 30 days, you can still return your registered, unused aligners for a prorated refund (based on the percentage of aligners returned unopened and unused). Through a secure provider portal, your dentist can view images and dental impressions, and prescribe your treatment. If the product you received has a defect or if you experience a product performance issue, or if there was damage to the product in-transit, you may be eligible for a full or partial refund. Most SmileDirectClub customers don't need to make any additional visits to a dentist's office during their clear aligner treatment (for reasons related to the treatment) aside from regular dental cleanings. Package & Shipment Details. Customers do not need a FedEx account to return their IK. How do I change my email or mailing address on file? Over 12800 reviews in the UK. Next-business-day pickups can be scheduled up to 11 p.m. EST. Returning a package with FedEx is easy. These customers now have the flexibility to only focus onstraightening their teeth atnight. The only number needed is the FedEx Tracking # printed on the return label. We can help! Saturday is a normal pickup date for customer returns. The recipient's information is preprinted on the stamp. 28-10 months with 10 hours of continuous nighttime wear claim is based on the number of 10-hour Nighttime Aligners customer orders (approx. I have a QR code return label from a retailer working with FedEx.. Either way, please follow these steps when returning your purchase: Give us a call at (800) 957-3409, with your order number. T&Cs Apply. This is not currently available in the UK. Ive since addressed the concerns (cavities, wisdom teeth, etc.). This cool blue LED light activates our Bright Boost formula to work even faster. Additional service options available include. How do I know if Im right for SmileDirectClub clear aligners? Click on your dashboard to enter the date on which you start wearing your first set of aligners and let the dashboard do the rest. Open an account to save 30% off FedEx Express, access time-saving tools, and more! Affordability will be assessed at the time of applying. Scroll down to the section 3. Change your mind, no problem. The maximum declared value is $1,000 for FedEx First Overnight, FedEx Priority Overnight, FedEx Standard Overnight and FedEx 2Day; $50,000 for FedEx 2Day Freight and FedEx 3Day Freight; and $1,000 for FedEx Ground and FedEx Home Delivery, payable upon loss or visible damage noted at time of delivery. Wear your aligners all the time as directed by your prescribed treatmentplan. You can log-in to see when youre scheduled to change to your next set, which aligner you should be wearing, and how many days and aligners you have left in your treatmentplan. Use FedEx Ship Managerto create and print a return label, then include it either in the original shipment to your customer or in a separate correspondence. Miller Kern is the Deputy Reviews Editor at Mashable, where she's been covering products and shopping since 2019. Without retainers, teeth have a tendency to shift back to their original positions. Enhance the power of your bright on premium teeth whitening with the same type of LED light technology used by dentists. We build an individualized smile plan to straighten your teeth, month by month, moving each tooth like a puzzle. Average results after 1 week when used as directed. Shade improvements observed vs. whitening without light. Traditional 22-hour a day clear aligner therapy is a more convenient, faster option for customers seeking treatment for a timely event like a graduation or a wedding. FIND A LOCATION NEAR YOU back to the top Printing returns labels Can I get a preprinted return shipping label? Open an account to save 30% off FedEx Express, access time-saving tools, and more! Requests for call tags through FedEx Customer Service were discontinued effective Jan. 31, 2021. Promo code isnot valid for gift cards or Gift of a Smile. If they determine that remote aligner treatment isnt right for you, we will refund the cost of your impression kit. During treatment, if youre concerned your teeth arent moving as expected, please contact us via chat, phone call, or email to arrange a Smile Check-in with our dental team. Its normal for the gel to foam on your teeth, and its harmless if you happen to swallow some. bright on is only available to customers who have visited a SmileShop and have had their first teeth whitening application under the direct supervision of one of SmileGuides who are UK registered dental professionals.
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