Any request for a refund, credit, or exchange is governed by our Purchase Policy, Terms of Use, and the Terms Regarding Certain Canceled, Rescheduled and Postponed Events (COVID-19). Ticketmaster To ensure theres no delay in receiving your payment, be sure to follow these steps: After completing these steps, youll be paid typically within 57 business days. If resale is not available, youll see a message detailing that the Event Organizer has not enabled When youre entering with a mobile ticket, youll need to show the real thing on your Ticketmaster app or phones wallet app. Sale We also collect service and order processing fees for our ticketing services. You can even add your tickets to Passbook two days before the event. For being the seller on Ticketmaster, you will be charged up to 15%of the face value of your tickets. Sometimes, no matter how much youve been looking forward to an event, you end up not being able to make it which is why weve made selling your tickets as easy and stress-free as possible. Does the person you are sending them to have a Ticketmaster account? WebFind and buy Outlaw Music Fest: Willie Nelson, Avett Brothers, Gov't Mule & More tickets at the MIDFLORIDA Credit Union Amphitheatre at the FL State Fairgrounds in Tampa, FL If you have sold tickets for an event that has been rescheduled or postponed, Ticketmaster will return the ticket to your account, but the organizer must authorize the refunds, or the buyer must have requested a refund. We are constantly working up ways to improve our ticketing options and level the playing field. Experts recommend that you opt for the debit card payment, which is the best option for now. Thats it! to see if an offer may be waiting for your tickets. How to Find Out If You Can Sell Your Tickets Today The fees for such processing are inconsistent. If you dont see a Sell Tickets button, or it's grayed out, you will be unable to resell your tickets on our site. But if youre an event planner, below are things you should know about selling tickets on Ticketmaster. To view tickets purchased online, open our app or visit Ticketmaster.com on your browser. Also, remember that you need to submit your taxpayers information before receiving funds. 1. These deposits may take 35 business days to appear after your tickets sell. Web If you experience issues when trying to purchase on the Ticketmaster website, please call Ticketmaster directly and ask for a representative at 855-622-4622. WebBe sure to use a web browser to accept the tickets, not the Ticketmaster app Try using a different browser or device If youre still having issues, ask your friend to cancel the ticket transfer through their Ticketmaster account and try again. Order Complete While your order is processing and securing your Verified Tickets, do not refresh or If you choose to accept your offer and sell your tickets today, youll be paid via your requested method of payment. WebUser reports indicate no current problems at Ticketmaster Ticketmaster offers tickets for events including concerts and sports centers. 1. Fees may come in the form of facility charges, which go to the venue, or delivery fees, which are based on how your tickets get to you. By continuing past this page you agree to our Visit the FAQ How and when do I get paid for tickets I sell? Ticket Exchange by Ticketmaster | Buy and Sell ticket for The easiest meetup spot at any venue is always your seats. If the button doesnt appear, is grayed out or you receive a message that the Event Organizer hasnt activated resale, your tickets arent eligible for resale.4. However, an inherent risk of exposure to communicable diseases such as COVID-19 exists in any place where people gather. Ticketmaster outages reported in the last 24 hours This chart shows a view of problem reports NFL Ticket Exchange Contact TicketMaster Customer Support Pearl Jam will hit the road again in 2023. Why is the Live Event Ticket Market So Screwed Up? Its simple to transfer tickets to friends and family before an event, right from your account, so you can spend less time tracking each other down and more time enjoying live together. Also, remember that not all events and tickets will be available for the fan resale feature. Every ticket we sell, including resale tickets, are verified and issued in the name of the buyer which means they literally cant be counterfeited. Re: Tickets sold, transfer error via ticketmaster. You need to ensure that events you plan on promoting are stable and will likely not become reschedules. If the button doesnt appear, is grayed out or you receive a message that the Event Organizer hasnt activated resale, your tickets arent eligible for resale.3. It would be best to consider adding these fees upfront to your ticket prices when selling. Please see our Purchase Policy for details. Skip the hassle by choosing the debit card payout option it requires no verification process on your part. Once you choose a payment method, you can review the listing, and you are done. In order to resell tickets for events in the U.S., you must have a U.S. bank account. If your tickets sell, we will notify you. For your convenience, here are some examples of when a refund may be available: If your event is canceled, and you purchased your tickets from a Ticketmaster or Live Nation website or application,* we will issue a refund to the original method of payment used at the time of purchase, once funds are received from the Event Organizer. Confirm and click Send. If the sell button doesnt appear near an event, it means you cant sell tickets for that event on Ticketmaster. Enter the ticket barcode(s) for the tickets you want to sell then click Continue.4. Got an iPhone? Visit NFL.com/tickets for further information. Select Tickets Im Selling.4. You can manage your Exchange listing from the Ticket Listings page. Skip the hassle by choosing the debit card payout option it requires no verification process on your part. Its important to them to make their shows safer and more accessible and its very important for them to be able to develop longstanding personal relationships that will fuel their careers for years to come. WebTicketmaster has made it safe and easy to transfer tickets you cant use, or tickets purchased for friends and family, directly from your account. 1. In some cases, only on a few occasions will Ticketmaster allow tickets to be resold. Sign into your My Account.2. Contact us anytime with questions or problems. We are focused on using new technologies and building new products that help ensure tickets end up in the hands of real fans. A per ticket exchange fee may apply. If the ticket sale button is grayed out or doesnt appear, it means selling tickets on Ticketmaster is not available. I want theatergoers to be able to purchase tickets at face value at our box office and our website, rather than on a resale platform. Since the fees charged for the payment processing are not the same, it can be hard to discover how much Ticketmaster charges on its transaction. to learn more.6. Follow the prompts, choose your pricing and enter a payout method. Select the event from the list, thentap Sell on the app. But with us, even tickets transferred or resold to you are 100% verified and issued in your name so they can't be counterfeited. Visit the FAQ 1099-K Form: Answers to Some Common Questions for more information. In 2018, less than 4% of events had non-transferable tickets Read More. We know weve got such a passionate fan base and scalpers can come in and take full advantage of that. Is there any way I can contact the buyer, or are there alternative methods for delivery? Find your order in the My Tickets section and click See Details.3. When you actively listen and follow your favorite artists, Spotify may select you to receive a unique presale code. Ticketmaster has made it safe and easy to transfer tickets you cant use, or tickets purchased for friends and family, directly from your account. Outlaw Music Fest: Willie Nelson, Avett Brothers, Gov't Read on to learn everything you need to know about selling your tickets with total peace of mind. WebIf the tickets have not been sold, you just need to click on "Cancel listing" under your tickets in "My Account". When you list your tickets for sale, theyll be displayed on the worlds largest ticket marketplace and discoverable for fans looking to buy tickets to the event. If you dont see a Sell Tickets button, or it's grayed out, you will be unable to resell your tickets on our site. Offers will not be displayed for tickets that are listed by entering in barcode information. Your tickets are listed instantly - youll be notified when they're sold and typically will receive payment within 7 days after the event. Inside your account, locate your order and choose Transfer Tickets, select who you'd like to send them to and how they should be delivered (send link via text message or email). Ticketmaster 2023. Answer: If you already sold tickets for a canceled event, your credit card account will be charged because the buyers will be refunded on the same day. Ticket prices also include State and local government-imposed taxes including general sales tax, amusement tax and other similar taxes. Our artists go to great lengths to understand who is buying tickets and coming to their shows. I bought a ticket on another site. Don't use ticketmaster resale. In rare cases, some Event Organizers may elect to make tickets non-transferable. This is to prevent buyers from purchasing groups of tickets solely for the purpose of reselling them at a profit. Weve tried to make this as easy as possible with features that allow you to list your tickets straight from your Ticketmaster Account page. Ticketmaster 2023. 1. No account? And the reason is obvious. Ticketmasters Face Value Ticket Exchange allows fans to sell their tickets to other fans at face value. In the meantime, you wont have to deal with ticket delivery or making sure the buyer gets their verified tickets thats our job. I was scammed by a ticket scalper - dont make my mistake, Bot purchase attempts blocked by Ticketmaster in 2018, of traffic on ticketing sites is automated*, Learn more about refunds for canceled and rescheduled live events, Terms Regarding Certain Canceled, Rescheduled and Postponed Events (COVID-19), Updated Information About Event Status, Refunds, and Options, View step-by-step instructions on our help center, Learn how mobile entry is making it safer and easier to get into events, Do Not Sell or Share My Personal Information. No action is required to obtain a refund. WebWelcome to TicketExchange by Ticketmaster, a fan-to-fan ticketing marketplace thats the official resale home to the NHL, NBA, WNBA, US Open and college sports, including Sometimes, the charged fee is partly for customer support and for the security of transfers. Hamilton Producer Jeffrey Seller, Billboard: I get the same error. Pearl Jam will hit the road again in 2023. You can reach tons of excited buyers looking for seats by selling your tickets straight from your Ticketmaster account. If you choose to sell your tickets today, youll typically receive your payout within seven days. The truth is event organizers, artists and even Ticketmaster knows that some people may seek ticket resale. Click Submit Edit and your listing price will be updated shortly. If you are being asked to input a verification to learn more.6. Its free to use for buyers and sellers. If youve a Live Nation account, you'll receive email alerts about some upcoming Live Nation presales. Visit the FAQ How and when do I get paid for tickets I sell? Once your ticket is returned to your account, you may request refunds or credit. From Ticketmasters Sell Page, search by event, team or artists to start your listing.2. 1. Once that time has passed, any tickets that have not sold will be placed back into your account and will be available for you to use. We are changing the way you register and sign-in to the StubHub Community. 1. Sign in to your account and select your event Ticketmaster is not involved in creating the offers presented or purchasing the tickets when offers are accepted. I've been trying to transfer since Saturday without any success. If you dont see a Transfer Tickets button, or it's grayed out, the tickets are non-transferable. Thus, they may have possibly instructed Ticketmaster not to allow tickets resale, a reason you cant sell yours via the platform. So, Why Cant I Sell My Tickets on Ticketmaster? Sell your tickets on Ticketmaster! Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Head to My Account to see if an offer may be waiting for your tickets. In addition to the fact that you can decide your seat number, Ticketmaster has an app users can download on their mobile device. Ticketmaster Verified Tickets enable you to sell your tickets to a marketplace of millions of other fans in just a few taps while also assuring the buyer gets the seat theyve paid for. Hello. N.Y. Attorney General Sues Operator Of Online Ticket Resale Platform, Ticket Broker Over Massive Scheme To Sell Non-Existent, Speculative Tickets, Ticketmaster bets on smarter tickets to outsmart fraudsters, I was scammed by a ticket scalper - dont make my mistake, We actively cancel tickets listed for sale on our website when we suspect they were purchased using bots, We work closely with law enforcement to identify and go after bot users, Working with teams and artists, we have built new products to help them get tickets directly to their real fans, Our Verified Fan registration program and our new digital ticket platform have been used across thousands of events getting tickets to fans at fan-friendly prices, We have also helped teams and artists dynamically price tickets to ensure they rightfully receive the benefits of market pricing, instead of their profits going to scalpers or resale ticketing sites, We do not allow speculative tickets on our website. Ticketmaster may cancel your account if there are constant event rescheduling or postponements that leads to more people requesting refunds. As the official ticketing partner of thousands of concerts, sports, and theater events around the world, we offer the widest selection of tickets, and all of our tickets are guaranteed by a verification process or a money-back guarantee. Select Transfer Tickets If your tickets are sold, well automatically notify you via email and youll typically receive your payout within seven days after the event. 3. Follow the prompts, choose your pricing and enter a payout method. Privacy Policy. for more information.5. Talk to Someone If you purchased ticket insurance during checkout, and cant attend an event for any covered reason, youll be reimbursed up to 100% of the ticket price. You can transfer and have your tickets sold on SeatGeek, TickPick and StubHub. We work with venues and Event Organizers to make the mobile entry process easy to use and to reduce fraud so that the people getting into the show are the fans that bought the tickets. Occasionally, we receive incorrect billing or credit card account information for a ticket order that can delay processing and delivery. Its easy to sell your verified tickets in 3 steps with Ticketmaster: List Your Tickets, Price Your When you list your tickets for sale on the Face Value Exchange, the listing price is automatically set at the total price you paid. 1099-K Form: Answers to Some Common Questions, Do Not Sell or Share My Personal Information. Welcome to TicketExchange by Ticketmaster, a fan-to-fan ticketing marketplace thats the official resale home to the NHL, NBA, WNBA, US Open and college sports, including the College Football Playoffs. Click the pencil icon next to the price. I would try StubHub is you have the option. Local venues host presales too so sign up to their email list to find out the where, when and how to participate. You can fill out your Seller Tax Details. WebDepending on which stage of the ordering process you reached at the time the error message was displayed, you should also provide us with the following information: 1. The best possible way to start selling tickets on Ticketmaster is to visit the Ticketmaster website and sign up for an account. You can take your How to Get Tickets for Her Shows in Las Vegas Adele has announced new shows for her Weekends with Adele residency at The Colosseum at Caesars Palace in Las V By continuing past this page, you agree to our Terms of Use. Some artists give non-fan club members early access to tickets when they purchase a special Fan Club Bundle. Ticketmaster is the worlds largest ticket marketplace, and we partner with Event Organizers to make their tickets available through our marketplace, which includes websites, apps and Fan Support centers across 29 countries. There will be two main ways to shop for tickets: Pearl Jam Ten Club Members-Only* Presale powered by Ticketmaster Ticketmaster Request is a simple way to request tickets to popular shows, so you dont have to compete in a first-come, first-served sale. Event Organizers are in control of all the key details when it comes to selling their tickets. Sign out of the For high demand events, unscrupulous resellers use sophisticated computer software programs known as ticket bots to illegally purchase large blocks of seats in order to resell them on secondary ticket sites at very high mark-ups to the face value. Sometimes, the artistes are to blame for this. Take the work out of delivering tickets with Ticket Transfer, and never wait at the gate for the friend who's always late. In some cases, the events organizers may give you the option to opt for either a full refund or credit. After inputting the buyer/transfer information and after confirming the info, Irecieved the following notice "an error occurred preparing your tickets for transfer". To fight fraud, Ticketmaster launched SafeTix, which uses an encrypted barcode that automatically refreshes every few seconds. App favorites dont generate presale emails. And no real life meet-ups or cash exchanges are necessary, its all done securely online. Your tickets will remain available for purchase until one hour after the start of the event. No. Well deposit your payout typically within 5-7 business days after your tickets are sold. In 2018, Event Organizers chose to make less than 4% of events on Ticketmaster non-transferable. Also, remember that you need to submit your taxpayers information before receiving funds. Set the price. If you have a problem with your tickets if they've not arrived, are the wrong ones or you receive correct tickets but experience problems entering the event, then all you need to do is contact our fan support team and we'll take it from there. Need the Live Nation presale password? Tap Sell. If you list them on the Ticketmaster Marketplace, youll typically be paid within seven days after your tickets sell. Are you one of those asking, Why cant I sell my tickets on Ticketmaster? If yes, dont skip this post. Instead of a rush to the onsale that favors the bots, Smart Queue drops fans into a virtual queue requiring each user to sign in and provide a unique phone number for validation. Less missing out, more going out. If you need to sell your tickets, a competitive offer could already be waiting for you at Ticketmaster. How Ticketing Works For Pearl Jams 2023 U.S. Tour. Additionally, when someone purchases tickets originally bought from Ticketmaster, they are re-issued in that buyers name, giving them peace of mind that their tickets are both real and belong to them. Sign into your My Account. Also, it wouldn't cause an error if the buyer didn't have a Ticketmaster account. Additionally, Ticketmaster does not currently provide the option to resell tickets to third-party events (events where Ticketmaster is not the primary ticketer) on our site. Is there any alternatives to completing the sale/ transfer? Keep in mind that when listing your tickets with, Payouts are normally deposited in your preferred payment method within 7 days after your event. Several reasons why you cant do so exist. You should read those policies carefully to understand your options and our policies. There are perks to being a devoted fan. You can reach us at 1300 651 607 or resale.service@ticketmaster.com.au or by writing to Ticketmaster Resale at Level 5, 364 Lonsdale Street, Melbourne, Victoria 3000. How to Transfer Tickets: The amount displayed is how much youll be paid. Answered! Its likely that other fans will only list their tickets once they are absolutely certain of a scheduling conflict, or last-minute issue preventing them from attending their event. That way, we can be sure that every ticket listed for sale is authentic. Theyre split among the venue and others involved (including Ticketmaster) in bringing events to life, but who dont receive any portion of a tickets face value. Unlike other resale marketplaces, we verify every standard, Platinum and VIP ticket we sell, so that buyers know they are buying the real thing. WebIntroducing Fan-to-Fan Resale. There is a page where you can fill out the 1099-K form and also read answers to some questions about this form. Couldnt get BTS Tickets? Many people like to attend live events along with friends, family or loved ones. Now you can sell your tickets straight from your account on the world's largest ticket store, as well as our partner sites powered by Ticketmaster verified tickets. Sell Your Ticket at Ticketmaster | Concerts, Sports, Theater Most of all, I want you to be there when the curtain goes up. Tap Sell. Change of plans? need help transferring my tickets When you select the Mobile Entry delivery option at checkout, or when Event Organizers decide an event should be Mobile Only, you wont be sent physical tickets or emailed tickets to print so make sure your phone is charged and ready to go. If youre getting paid by direct deposit into your bank account and this is your first time using that account, for your security youll have to verify 2 small deposits. That means you can count on us to provide you: Every ticket we sell, standard or resale, is real and accounted for so that you always get into your event. Select the ticket(s) you want to sell and click Continue.5. Tell us how you'd like to get paid.6. Check out the websites of your favorite performers and teams to see how you can participate and take full advantage of your fanhood. Ticketmaster has become one of the easiest online places to publicize events and get your tickets delivered to buyers easily. 5. General Public Onsales, on the other hand, are open to all fans and typically begin a day after the conclusion of any Presales. Click the Sell Tickets button.4. We accomplish this by building industry-leading websites and apps, innovating technologies that protect tickets from people using illegal bots and providing an award-winning level of customer service. All Ticketmaster Error Codes and Their Solutions - Get If you do not accept your offer, we cannot guarantee that another offer will be made before your event. Less missing out, more going out. 1999-[_1] Ticketmaster. Stop the Bots from Killing Broadway, Lin Manuel Op-Ed, Distil Networks Bots Report: How and when do I get paid for tickets I sell? Whether you choose to sell your tickets today, or list them on Ticketmasters Marketplace, youll be paid via your requested method of payment. Go to Ticketmaster.com and sign in to My Account. You will also be guided on how to submit a request for credit from the organizers. Do I get to pick who I sell my tickets to? What should I do? And if we arent the official ticketing partner for an event, well tell you who is. Required fields are marked *. WebIf youre not seeing that option, you can click back into the event tile youre trying to list for sale; you should see that they are already listed on the NFL Ticket Exchange, and below, the options Lets Go or List Tickets on SeatGeek depending on See tickets from the venue and other fans plus Premium Offers, and VIP Packages to find the perfect spot for your unforgettable experience. Fees play a crucial role in bringing events to life and enhancing the future of live events. Go to My Events to look at the tickets youve purchased and My Account to check on the status of the tickets youre selling. Once the account has been accepted and activated, you can go to the home page and then scroll to the bottom before clicking on the ticket your event option. Want more info? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Accidentally sold ticket twice Is there a deadline to list my tickets for sale on the Face Value Exchange? An example of data being processed may be a unique identifier stored in a cookie. You need to check your accounts status. They have been in the game since the late 1970s, helping event planners sell tickets for international and local events. 1. Fast Company: Although we may not be the largest resale marketplace, we strive to be the best and most transparent for fans purchasing resale tickets. Ticketmaster Rolls Out Next-Gen Digital Encrypted Tickets, Why Empty Seats at Taylor Swifts Concerts are Good for Business, Broadway Ticket-Buying Now Easier for Fans. Visit the FAQ How and when do I get paid for tickets I sell? Find your listing under the My Listings section. This symbol However, sometimes the event organiser will request that Once youve purchased a ticket, getting in the door to your favorite live events should be easy. Ticketmaster promises you will receive valid tickets in time for your event when purchased through the Ticketmaster Resale Marketplace, or you'll get your money back. Our system continues for one hour to try and receive a Tap Remove Listing. This includes the face value price set by the artist, plus any applicable fees and taxes. Billboard: Credit card companies like Citibank and Chase may offer their cardholders special presale access as perks for being loyal customers.