Your login is the word 'SENIOR' followed by an underscore (_) and then your seven digit Seniors Card number (eg SENIOR_0000000). Metrocards Suck : r/Adelaide - Reddit Adelaide has a free City Connector bus service operate in both clockwise and anticlockwise directions in the city centre. How should we update you? Our subscription service is temporarily down for system upgrades. They are good for people who use transport frequently. We have detected you are using an out-of-date browser. Replacement plans soon fell through and the original equipment remained in use until 2012. SENIOR_123456 Email Address / Seniors Card Login Password Forgot password? The trains and trams have the recharging stations on board atleast now. If you don't live in South Australia, contact the Seniors Card office in your state or territory to find out whether you are eligible. Passengers could trade their existing Multitrip Metrotickets in for Metrocard trips. Reduced-Fare MetroCard - MTA When you validate your metroCARD on a bus, train or tram, watch the screen. If you recharge in person or using a vending machine, your funds will be available immediately. Adelaide Metro offers some free public transport services within the city centre. Printed timetables are available from Adelaide Railway Station, the Adelaide Metro Info Centre, and some shopping centres. Whether Pay-Per-Ride or Unlimited Ride, every MetroCard has an expiration date. You can file up to two claims per calendar year. Please allow 10 days between ordering your ticket and your departure date, to reduce the risk of your ticket not arriving in time. This will become your username. Yellow validator machines are located inside the doors of all vehicles. Contact us to cancel your registered metroCARD as soon as you notice it is missing. If your MetroCard expired during the shelter-at-home order in New York, youre not alone. The machines accept coins and card payments, but not bills, which was a common criticism of the previous generation ticket vending machines. International seniors are not eligible for any concessions. Here's how to get help, Check on the status of a MetroCard claim previously submitted, MetroCard not returned from bus farebox/AutoGate, Select Bus Service MetroCard Fare Collector, print a claim form to mail to us with your MetroCard, If you have an OMNY Account, log in and find the charge you think is incorrect. . You ride because you have somewhere you need to go. Improve this listing. If your Metrocard was registered with us, we can transfer any remaining credit from your old card onto the new one. Phone the Adelaide Metro InfoLine on1300 311 108 and transfer funds from your credit or debit card or set up auto-recharge which involves nominating a credit or debit card and an amount that will be automatically loaded onto your Seniors Card when it falls below the minimum amount. Taking a sightseeing cruise on Adelaides rivers is a great way to see the city. Within the first year after expiration, use a MetroCard Vending Machine to transfer the balance to a new card. You can also ask at a station booth for a postage-paid envelope. Current SA Seniors Card members If you are an existing South Australian Seniors Card member and need to update your details or request a replacement Seniors Card, use Seniors Card member online services. MetroCard Customer Claims If you have questions about the Seniors Card program, including how to use it on public transport, see our frequently asked questions. You need to validate the metroCARD within 3 months of buying a recharge. Instruction videos on Adelaide's new smartcard ticketing system, metrocard and singletrip and daytrip metrotickets.Damian introduces metrocard, Adelaide Metr. If you live in South Australia, aren't working more than 20 hours per week and are 60+, apply for a Seniors Card now. Copyright 2023, Department for Infrastructure and Transport, https://www.sa.gov.au/topics/driving-and-transport/adelaide-metro-buses-trains-and-trams, SA.GOV.AU is licensed under a Creative Commons Attribution 4.0 Licence. Adelaides rail network is a great way to visit attractions outside of the city centre. If you are unable to travel into the city, please call the Adelaide Metro InfoLine on 1300 311 108 for assistance (7am-8pm, daily). You can use a metroCARD to pay for this airport service. On most buses, you must get on through the front door. $8.86 per day remaining on your 7-Day Express Bus Plus card. If you are an existing South Australian Seniors Card member and need to update your details or request a replacement Seniors Card, use Seniors Card member online services. When visiting Adelaide from interstate, if you have a state-issued Seniors Card, you can access a MetroTicket for 14 consecutive days of free off-peak travel during your visit to Adelaide. Lost, stolen or damaged metroCARDs How much is a metroCARD in Adelaide? Contact us to cancel your registered metroCARD as soon as you notice it is missing. Adelaide has an extensive public transport system of buses, trains and trams. "FYASignUpDtmConfig": { authorise us to give other people limited access to your account, such as your child, partner or parent. We can't respond to what you write here but you can contact us instead if you'd like a response. Adelaide public transport information is also integrated into Google Maps. Please bring the metroCARD(s) with you. A confirmation code will be sent for validation. Brooklyn, NY 11201. J1 and J2 buses run from the airport to the city approximately every 30 minutes. DOCX Mobility pass - South Australia The expiration date is usually about one year from the date of purchase. }, When you validate your metroCARD on-board a bus, train or tram, or at barrier gates, the validator will flash both green and yellow lights to show it has auto recharged the metroCARD, and will display the new balance on the screen. 130 Livingston Street Related information metroCARD conditions of use (PDF, 349 KB) Seniors Card How to catch a bus, train or tram Passenger behaviour and safety Public transport apps You will need to show it to your driver or inspector if they ask for it. Find out how you can request a replacement card if yours is lost, stolen or broken. Real-time arrival information for buses, trains and trams, timetables and a journey planner are available online through the Adelaide Metro website or one of the recommended smartphone apps. Your card is protected against loss or theft as long as you bought it with a credit or debit card at a MetroCard ticket machine. buy or recharge a metroCARD at many locations across Adelaide, metroCARD terms and conditions (PDF, 349 KB), metroCARD conditions of use (PDF, 349 KB), at the InfoCentre in the Adelaide Railway Station, using a vending machine on-board trains and trams, in person at the InfoCentre at the Adelaide Railway Station, register and manage up to 8 metroCARDs (e.g. You can manage your Adelaide metroCARD online by setting up an account. Passengers can buy a 14 or 28-day pass and put it on their metrocard.[6]. Email. To validate, hold the card against the validation machine as shown in the picture below. There are a few ways to add credit to your card. Tourism Australia does not endorse or accept any responsibility for the use of websites which are owned or operated by third parties and makes no representation or warranty in relation to the standard, class or fitness for purpose of any services, nor does it endorse or in any respect warrant any products or services by virtue of any information, material or content linked from or to this site. As an authorised representative, you can apply for a refund online. If you need help with something in person, you can book a time to come to our Customer Service Center. If youre transferring from an existing metroCARD to a new one (e.g. You can also speak with an OMNY customer service representative by calling 511. APPLICATION FOR MOBILITY PASS metroCARD Special Pass. This excludes National Seniors Card, Seniors Business Discount Card and New Zealand SuperGold Card. To replace a MetroCard by phone, dial 511, say "MTA," "Subway and buses," and follow the prompts. You have two years from the expiration date to transfer any remaining money to a new card. Visit adelaidemetro.com.au or call 1300 311 108. When visiting Adelaide from interstate, if you have a state-issued Seniors Card, you can access a MetroTicket for 14 consecutive days of free off-peak travel during your visit to Adelaide. How should we update you? Follow the instructions on the vending machine screen and dont remove your metroCARD until it confirms the recharge has loaded. Choose an amount to put on the card and tap Add Money. The metrocard is only a pain because it's difficult to reload / limited places. To start your ride, tap your card on the reader when you board your selected mode of transport and be sure to tap off when you disembark. The Seniors Card South Australia website is licensed under aCreative Commons Attribution 3.0 Australia Licence. Most major ridesharing platforms operate in Adelaide, including Uber, Ola and DiDi, as well as local operator GoCatch. "login": { They won't be able to modify your account details, cancel or remove metroCARDs from your account. Use the Adelaide Metros My next service tool to find your nearest stop and real-time service information. Thanks for your feedbackWe use what you tell us to help improve the website. "startScreen": "aus-link-account" Most MetroCard claims can be filed online. You can set it up again when you are ready. Your email has been successfully verified, please click the button below to continue to log in. Tq l If you are arriving in Adelaide within the next 10 days, you can present your interstate Seniors Card at one of the following locations to receive a 14-day free off-peak travel ticket: Interstate Seniors Card members need to pay a concession fare to travel in peak times. Version 2.3.0.0 Lost Card Report a Lost/Stolen Card If your Go-To Card or pass is lost, stolen or damaged, notify Metro Transit immediately to deactivate your card. Refill it the way you normally would. When is the best time to visit Australia? Payment methods accepted by this machine are coins (except 5c pieces), bills (except $50 and $100 bills), and EFTPOS. Please don't include any of your personal information in this box. Probably tried the debit card too you pathetic bastard, glad I cancelled that right away. If you have any issues, please call the InfoLine on 1300 311 108. Email. Please tell us how this page helped you. Lost, stolen or damaged metroCARDs - Adelaide Metro How to catch a bus, train or tram - Adelaide Metro, Check if you're eligible for concession travel. }, {"PageInfo":{"template":"","component":"PageInfo","jcrCreated":"Thu Jan 19 12:08:26 AEDT 2023","jcrCreatedBy":"","lastModifiedBy":"","lastModified":"Thu Jan 19 12:07:19 AEDT 2023","contentType":""},"Hero":{"component":"Hero","subTitle":"","title":"Getting around Adelaide","playerId":"default"}}, If you choose a regular metroCARD, youll need to load it with some money to cover your fares. "startScreen": "gigya-reset-password-screen" Please note that any changes will be completed when the metroCARD is next validated. Registering your Metrocard means: If you have an online account, you canloginand block your lost Metrocard. Your refund will be credited back to that card. More importantly, you'll be giving us valuable feedback that we share with our team to make your commute better. What irks me is can no longer buy a ticket from the bus driver, no metro card, no ride. You can do this by clicking on 'update my details'. Single and day-trip tickets continue to be sold as Edmondson-sized magnetic stripe Metrotickets. { On-board vending machines accept credit/debit cards and coins. You will not receive a replacement MetroCard; your refund will be in the form of a credit back to your credit, debit or ATM card for $4.04 per day remaining on your 30-Day card and $8.50 per day remaining on your 7-Day Express Bus Plus card. Thanks for your feedbackWe use what you tell us to help improve the website. r/Adelaide on Reddit: Is there an app that can let me use my phone as $4.24per day remaining on your 30-Day card, and. Tram, Moseley Square, Adelaide, South Australia Tourism Australia. You'll need to validate your Seniors Card every time you board an Adelaide Metro bus, train or tram, even though your travel is free. }, They differ from other ticket vending machines in that they both dispense and recharge Metrocards. Any value on your card when its lost or stolen is not refundable. Driving in Adelaide is easy and safe, but you may find its easier to use a combination of taxis, rideshares and public transport to get around town. Either: call our InfoLine on 1300 311 108 visit us at the InfoCentre Adelaide Railway Centre. With free trams and buses within the city centre, getting around Adelaide is quick and easy. You can purchase a regular metroCARD at Adelaide Airport or from participating retailers in the city. When you buy a metroCARD there is an upfront cost for the physical card. Instructional videos on Adelaide's new smartcard ticketing system, metrocard.Damian explains how to validate your metrocard or metroticket using the 2 types . Just give us a call on03 366 88 55 or emailMetro@ecan.govt.nz. }, "event": "taCustEvent", The contract for the system was tendered out, and in 2010 was awarded to Affiliated Computer Services using technology used in among others Montreal, Canada; Houston, Texas; and Toulouse, France. change the name on your metroCARD account. You can file an online claim for these issues: If your problem isnt on this list, print a claim form to mail to us with your MetroCard. Enjoy the trip you took on the H30 and the rest you cunt. A replacement card will cost you $5. Youll find taxi ranks and rideshare pick-up areas at the front of each terminal simply follow the signage. Login to make comments, or download the Lost On Campus App. adelaidemetro.com.au. Adelaide Metro is to enable passengers to make contactless fare payments with their credit or debit card or their tap-and-pay digital wallet on all its bus, train and tram services in the South Australian state capital. Youll need to answer some questions to confirm that you are the registered account holder. We can only transfer balances to/from registered metroCARDs (unless it is a faulty card) and you need to be the registered account holder. A confirmation code will be sent for validation. Call 511 and follow the prompts get to the Balance Protection Program. Make the most of your time in Adelaide with a guided driving tour, such as Adelaide Sightseeings Adelaide City Highlights tour. Please travel to the Adelaide Metro InfoCentre for your refund, at a time that is convenient for you. Seniors Card members visiting South Australia can also access hundreds of discounts at businesses across South Australia. This website is licensed under a Creative Commons lost or stolen, you have balance protection; Call 511 or 718-330-1234. The Pay-Per-Ride MetroCard cant be replaced if it is lost or stolen. In short, unless things have changed since I looked last, there is no way a mobile phone app . In line with the metroCARD terms and conditions (PDF, 349 KB), metroCARD and associated products and services are non-refundable, unless you are a South Australian Seniors Card holder or an authorised representative of a deceased registered metroCARD holder. }, { The date is located at the upper left corner on the back of the card. If you need to order tickets for more than one Seniors Card member, you must submit one form per person. To receive a refund, please visit the Adelaide Metro InfoCentre at the Adelaide Railway Station. [5], There are student and senior metrocards available. For more information about visiting Adelaide, visit the Adelaide Metro website. Look after your metroCARD it can stop working if it is bent, punctured, cut, or exposed to extreme heat or radiation. Any unused credit on SA Seniors Cards can be refunded or transferred to a different metroCARD. Lost Your Unlimited MetroCard? MTA Will Refund it for Free Replacement Seniors Card Public transport WeekendPlus Through the Lens Apply for a Seniors Card Check if you're eligible, submit your application online or by post and receive your card in the post. You can also book a taxi by phoning individual companies, downloading their apps or using the, Cruise the River Torrens through the city centre on the charming river boat. By clicking any link on this page you are giving your consent for us to set cookies. You will need a standard Metroticket or metroCARD to board the bus. If your card is lost or stolen, you have two options: You'll need to supply us with the number of the credit or debit card you used. Using your Seniors Card on Adelaide Metro public transport is easy, you just have to remember to validate at the beginning of your journey by bus, tram or train. enjoy your metrocard. Attribution 3.0 Australia Licence. Refunds Find out how much you could be saving by switching to public transport using our savings estimator. Simply present your Seniors Card and pay by cash, credit or debit card. Adelaide to roll out open loop tap-and-pay ticketing across - NFCW If you have an online metroCARD account, it gets updated every night and will show your new balance and transaction history the next day. Tip: Female travellers can also book a ride with Shebah, a rideshare service with all-women drivers catering to women. As a courtesy, passengers should offer their seat to elderly, pregnant, or any passenger who looks like they could use a seat. Find out how you can update your personal details online or via phone. Heres how to get around Adelaide with ease. 1 Adelaide Metro Currie Street InfoCentre Corner Currie Street & King William Street 2 Adelaide Metro Adelaide Railway Station InfoCentre North Terrace 3 Recharge Machine locations Adelaide Railway Station, ARS Tram Stop, Rundle Mall Tram Stop, Victoria Square Tram Stop 4 Ticket Vending Machine locations Adelaide Railway Station You can now recharge your MetroCard online! - City of Adelaide - Facebook Please tell us what you were trying to do and why this page was unhelpful. To set up an online account, you need an email address. 130 Livingston Street "registration": { some basic information about the deceased, such as their name and phone number. The Parade, Norwood, South Australia South Australian Tourism Commission. Our pledge is to provide you with good service and, when service is not good, we strive to help you every step of the way. Temptation Sailing, Adelaide, South Australia Tourism Australia. If you lose your Seniors Card or it gets stolen or stops working, use Seniors Card member online services or contact the Seniors Card Unit on1800 819 961 orseniorscard@sa.gov.au and a replacement card will be provided to you at no cost. Anyone can buy a regular, concession or student metroCARD but you must always carry your relevant concession card or student ID card on-board. Trains are equipped with ramps at the front-most entrance to enable wheelchair passengers to board. The service runs every 10-15 minutes from around 7am to midnight. If your metroCARD gets lost or stolen, cancel the auto recharge as quickly as possible to prevent other people from activating it. Metrocard (Adelaide) - Wikipedia Transferring value from an expired card New passwords need to be between 8 and 16 characters long. SMS If you need to talk to us about your password or account, please call the InfoLine on 1300311108 or visit the Adelaide Metro InfoCentre at the Adelaide Railway Station. Both validators feature indicator lights and an LCD display showing information to users such as ticket type, debited value and credit balance (if any), and errors. Scroll down and tap Add Card. After that time, the expired MetroCard must be sent to MetroCard customer claims. You can remove the auto recharge function on your metroCARD through your metroCARD account or by contacting us. The South Australian Seniors Card program provides members with a wide range of benefits includingdiscounts and special offers from businesses andfree travel on Adelaide Metro buses, trains and trams. Tap Continue. Recharge your Seniors Card online by logging into your metroCARD account on the Adelaide Metro website: You can recharge your Seniors Card with a credit card or you can set up auto-recharge. To order a MetroTicket online, you need a scan or photograph of the Seniors Card that clearly shows the card number and member's name, as you will upload it before submitting. PSA: The MTA will refund your lost or stolen unlimited - Brokelyn Passengers can purchase single trip or day trip tickets or Metrocards, which can store credit for use on multiple journeys. Enjoy the learners permit, old kfc receipts, $3 worth of bus trips you took and . You can watchonline video tutorials about how to validate when boarding public transport. Its most convenient for travel within the city and reaching the popular coastal suburb of Glenelg. 78 gringoesai 1 yr. ago Say you are from interstate and had no idea. How Can You Replace Your MTA Senior Card? - Reference.com You will only need to add credit ($) to your Seniors Card if you want to access the discounted parking at the Tea Tree Plaza Park n Ride. If you'd like a response, please contact us. People who receive certain payments from Centrelink can apply. In Australia, airlines, trains, buses and ferries have accessible options for people using mobility devices, as well as services for hearing and vision impaired travellers. . How do I check Adelaide metroCARD balances? Welcome to Tourism Australia. Sadly, the way the key structure (there are about 4 keys) is set up, there is no key that will let you access the card value in a read-only fashion. "screenSet": "Aus-V3-RegistrationLogin", Hope swiping my wallet off the seat of the bus instead of giving it to the driver was worth it. You will need: Find out how much you could be saving by switching to public transport using oursavings estimator. If you are arriving in Adelaide within the next 10 days, you can present your interstate Seniors Card at one of the following locations to receive a 14-day free off-peak travel ticket: Interstate Seniors Card members need to pay a concession fare to travel in peak times. If you do not have a Seniors Card but you have an Australian Pensioner Concession Card, you are eligible for aconcession fare. If you are a South Australian Seniors Card holder, your user name is SENIOR_, followed by the 7-digit number of your card, e.g. Remember, we can't respond to what you've written here. That said, your first claim of a lost or stolen card will be refunded at the pro-rated price for free! SA.GOV.AU - Apply for a transport concession card - South Australia [4] It was announced that, as part of the Tea Tree Plaza Interchange park & ride upgrade, Metrocard users would be able to use their Metrocard to pay for parking. $8.86 per day remaining on your 7-Day Express Bus Plus card. . Copyright2020. A similar version of the vending machines is located at several of the city tram stops, the Adelaide Metro InfoCentres, and some major interchanges that will only recharge Metrocards and accept EFTPOS payments. There are two kinds of validators: dual-purpose and Metrocard-only. Here's how to transfer a balance from an expired card, plus other ways to address common issues. }, Located on every train and tram is a vending machine used for the purchase of single trip and day trip tickets. Don't expose your Seniors Card to static electricity, water or extremes of temperature (such as a clothes dryer or car dashboard). If you need to use Adelaide Metro services outside of the free travel times, you will need to buy a concession metroCARD. enjoy your metrocard : r/Adelaide - Reddit We no longer support this browser, so parts of the site might not work as you expect them to. If you need to use Adelaide Metro services outside of the free travel times, you will need to buy a concession metroCARD. If your metroCARD Special Pass is lost or stolen, or fails to validate, a replacement can be obtained free of charge by attending an . Vending machines at stops and stations dont accept cash. If you need to order tickets for more than one Seniors Card member, you must submit one form per person. Its not a refund, but you can use a Courtesy Pass as payment of fare on the subway or bus within 48 hours of when it was issued. Learn how and when to remove this template message, "Public transport Metrocard ticketing up and running on SA buses, trams and trains by November", Multitrip tickets for Adelaide public transport to be invalid soon, "Safe and secure parking for O-Bahn commuters at Tea Tree Plaza", https://en.wikipedia.org/w/index.php?title=Metrocard_(Adelaide)&oldid=1148581562, Two-hour unlimited trips from first validation, This page was last edited on 7 April 2023, at 01:55.